Scheduling of service personnel to either a home or
business can be a nightmare. You need to manage
multiple service personnel, at multiple locations,
during a variety of times, doing a range of
different jobs. Get it wrong and it can cost your
business a fortune. Those who get it right can cut
costs and greater profits through increased
scheduling efficiencies.
Appointment-Plus is the most used work scheduling
software available today. With it you can easily
schedule service workmen to multiple locations to
perform a variety of tasks such as installations or
repairs. This powerful work scheduling software will
allow your business to know where your service men
are at any time, and where to schedule them next.
For your customers there is an even bigger bonus. Now
they can schedule a service work man for a time that
suits them through an easy to use web interface.
Because it works through the Internet, you don't
have to worry about the expensive and troublesome
issue of trying to network all of your computers.
An important feature of the system is that it comes
with built-in user access types. This means that you
can control what service staff can access when they
log into the site to see what jobs are scheduled for
them. Examples of user access types are:
- Limiting a customer to schedule a service call for
themselves when they log in.
- Allowing a front desk or answering service to
schedule service staff to specific jobs, but have
limited access to other parts of the system.
- Allowing view-only access while restricting the
ability to cancel or change appointments.
Here are some additional features of the system:
- Daily appointment reports
- Automatic e-mail appointment reminders that you can
customize
- Outlook export
- Sales tracking
- Recurring staff appointment scheduling
- Classes/events
- Works through your own Web site or you can use
Appointment-Plus as your Web site
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