Scheduling of service personel to either a home or
business can be a nightmare. You need to manage
multiple service personnel, at multiple locations,
during a variety of times, doing a range of
different jobs. Get it wrong and it can cost your
business a fortune. Those who get it right can cut
costs and greater profits through increased
scheduling efficiencies.
Appointment-Plus is the most used service call
management software available today. With it you can
easily schedule service workmen to multiple
locations to perform a variety of tasks such as
installations or repairs. This powerful work
scheduling software will allow your business to know
where your service men are at any time, and where to
schedule them next.
For your customers there is an even bigger bonus. Now
they can schedule a service work man for a time that
suits them through an easy to use web interface of
this service call management software. Because it
works through the Internet, you don't have to worry
about the expensive and troublesome issue of trying
to network all of your computers.
An important feature of the system is that it comes
with built-in user access types. This means that you
can control what service staff can access when they
log into the site to see what jobs are scheduled for
them. Examples of user access types are:
- Limiting a customer to schedule a service call for
themselves when they log in.
- Allowing a front desk or answering service to
schedule service staff to specific jobs, but have
limited access to other parts of the system.
- Allowing view-only access while restricting the
ability to cancel or change appointments.
Here are some additional features of the system:
- Daily appointment reports
- Automatic e-mail appointment reminders that you can
customize
- Outlook export
- Sales tracking
- Recurring staff appointment scheduling
- Classes/events
- Works through your own Web site or you can use
Appointment-Plus as your Web site
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