Take your home service business to the top with service call appointment software from AppointmentPlus
It may sound like a cliché, but as a business owner, franchise operator, or department lead in the home services industry, you know what it feels like to be in two places at once. Coordinating your field technicians, employees, and contractors means keeping a keen eye on a lot of moving parts. No two days are ever the same, so you have to be ready to tackle whatever the day throws at you.
We’re in the business of keeping those moving parts running smoothly. With an online service call software system, you can schedule service appointments, send email and text reminders to clients, and keep track of your company vehicle and equipment – meaning your business can run like a well-oiled machine, even when you’re running it from a smart phone.
Our service call software system is used to manage over 1,000,000 service calls each year for businesses large and small. With our diverse client list, we’ve ensured our system can handle a wide array of business needs. We’ve helped field service businesses offering maid service, pest control, plumbing, appliance repair, window installation and repair, carpet installation and cleaning, security systems, home repair, lawn care service, and many more. Regardless of what your specialty is, we have the online scheduling solution for you.
We save 20-25 hours per week with AppointmentPlus software because all of our information is stored in one convenient place that is accessible from anywhere. Our cleaners save 20-30 miles driving a day as well, because they can be dispatched directly from their homes.Chris AllenTwo Girls & A Mop, Inc.
Your customers are your #1 reason for doing what you do, and your goal is to get as many of them as you can. Within the home services industry, there’s a lot of competition for that coveted customer attention, as the number of companies and employees continue to rise. You have to be on your game at all times.
One area you don’t want to slack off in is your customer service capabilities. To grow your business, you have to find ways to provide awesome customer service to the great people who help keep you in business!. It all goes back to the classic Golden Rule: treating the customer the way you want to be treated. So, you have to wonder, what do you want out of a plumber, AC repair company, or cleaning service? Chances are you want an easy way to book their services, a simple way to pay, and on-time arrival to your appointment.
And guess what? AppointmentPlus helps you do every single one of those things, and we do it so that you save both time and money. Check out some of our solutions to giving you that customer-friendly edge:
With online field service scheduling, your clients never have to worry about your office hours in order to book your services. They can sign up for appointment times that work best for them, giving you more chances to do business. Plus, our software system is safe and secure, so you never have to worry about your customer’s private information.
Assign customer appointments to your staff members, and they’ll get all the information they need, including customer addresses and phone numbers. You can also book multiple appointments during the same time frame. This helps you make sure you’re always staffed to keep those customers happy.
And, our iPhone® and Android™ mobile apps work especially well for helping field workers easily utilize Google Maps to find a customer’s home or to look up other data on customers.
Who’s using which truck today? Does everyone have the tools they need to get the job done? These are questions you can answer quickly and easily within the service call software system.
For those customers you see more frequently, you can create recurring appointments that work for them. You’ll never miss out on repeat business again!
Arguably, the most important part of your business is “keeping track.” Keeping track of your employees, your financials, your company vehicles and equipment, and your ROI. The AppointmentPlus® service call software system is crafted to give you the reports you need to make informed, smart decisions about your field service business.
Our system gives you the control to see how your business is performing and to monitor trends over time. You have access to a myriad of helpful, downloadable reports.
Daily transaction reports show you your business’s activity throughout the day so that you can instantly know your performance. It’s a daily reminder of how awesome you’re doing. Customer appointment reports provide you with the big picture of how many clients your company serviced, so you can get an inside look at your busiest times of the year. As an added bonus, you can include how your customers found you when you store their personal information in our field service scheduling software system, so you can finally get a firm grip on lead tracking.
You’re committed to delivering the best service you can. Whether your business services include house cleaning, landscaping, or appliance repair, it’s your goal to be the best in the business, and not just for the online customer reviews. You’re truly passionate about ensuring your clients receive the finest possible service.
We know exactly what that feels like. From the moment you sign up, you’ll receive the best service-call appointment scheduling software program on the market.
With our Marketplace feature, you can integrate your favorite third party programs into our system so you can maximize your results. With support for Microsoft® Excel®, you can keep your financials in order. And, using our calendar plug-ins, keep your Outlook® Calendar, Google CalendarTM, or Apple iCal® up-to-date with all of your bookings, meetings, and appointments.
We’ve also developed a stellar selection of our own plug-ins that will enhance your experience even more.
Know exactly how much you owe your employees with our handy compensation calculator. It doesn’t matter if you need percentage or flat-rate options. We’ve got you covered.
Your field technicians, employees, and contractors can keep track of their hours with our easy-to-use time clock plug-in.
Customers loving your service? Give them a chance to share that love with their friends and family by offering digital gift certificates, which are emailed to the lucky recipients.
Simply select the best option for your needs and get started today!
We’re here to help. Call us and speak with a Scheduling Software Expert who will answer any questions you might have.
Our Scheduling Software Experts will share use cases to illustrate how our software is being used in companies similar to yours.