Counseling Scheduling

Streamline your client booking system with safe and secure appointment scheduling software for counselors

We’ll give you some relief

You care about your clients. You give them the help and attention they need to work through life’s challenges. You try to be as available as you can and squeeze them in when they need you. Sometimes a client can’t wait until next week to talk.

As a psychologist, psychiatrist, social worker, therapist, or counselor, your dream is to deliver all the TLC that you can in order to improve people’s lives. It doesn’t matter whether you deal with mental health matters, marriage troubles, drug addiction, issues involving children, or disadvantaged populations; you do all you can to understand the complex problems that are brought to your door.

As you work to help your clients bring increased order to their lives, it’s understandable that you may be looking for methods to increase the organization and efficiency of your center or clinic, as well. One way to do this is by using an integrated counseling software system. An online scheduler can transform your current booking process from being highly manual to being efficient and scalable. Over 1,000 therapists have already discovered how valuable that transition can be, and with a free demo version of our software, you can see it for yourself before committing.

But before you take the leap and sign up, you might be interested to discover what kinds of benefits you can get out of a scheduling software system.

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My clients go to my website and link to my scheduler and manage their appointments on their own time. They enjoy the fact that they don't have to be inconvenienced by making phone calls in the middle of the work day and playing phone tag for appointments.
Cindy WarrenWarren Counseling Services, Inc.

Your world, streamlined

It’s no news to you that working in the counseling field can be stressful. Finding ways to improve your workflow is invaluable. You’ll experience an array of beneficial process improvements when you sign up for our counseling booking software system.

With AppointmentPlus® software, you can drastically cut your staff costs. Our clients have seen savings of up to 60% just by implementing our web-based appointment software. Want to know how?

With online automated processes, you reduce the time your staff spends coordinating client schedules. In one simple system, staff can set, change, and cancel appointments for multiple staff and multiple locations quickly and easily. This reduces general confusion and overbooking because all of your calendars are up-to-date and in sync.

Receptionists won’t lose valuable time making appointment reminder phone calls to clients anymore either. The system will automatically send email reminders to your clients to help reduce no-shows. You also have the option to send text alerts for those who like to get updates directly to their cell phones.

Some of our clients experience a decrease in no-shows of up to 80% because of the email and text reminders. That’s valuable office time that doesn’t get wasted or lost, translating to increased revenue all around.

If you’re already using Constant Contact or MailChimp to handle your email marketing needs, we’ve built third-party plug-ins, so you don’t have to toggle between browser tabs to get the job done.

However, the benefits don’t stop with bookings. We’ve created a robust reporting system, so you can keep a handle on your business operations. Add on the point-of-sale (POS) plug-in, you’ll be able to download sales reports and process payment transactions. You also have the option to upload documents to our secure online platform, so you can keep track of forms, medical records, and treatment plans.

Need a second opinion? We totally understand. Take an in-depth look at how Siloam Counseling in San Antonio, Texas, transitioned from a paid answering service to our powerful online appointment software, ultimately leading to a 75% reduction in patient phone calls.

We’re client-focused, just like you

Your clients have enough to worry about. There’s no need to add steps between them and an appointment with you. Give them a process they can be optimistic about! And hey, as an added bonus, optimism may help reduce depression. Every little bit helps!

With web-based counselor scheduling software, clients just log on and book the time that works for them and for the counselor. That’s it. It’s that easy. With over 100,000 therapy sessions booked each month, it’s clear how simple our online booking process is. Of course, if you don’t want to allow your clients to book appointments themselves, you can just use the system in-house, and many counselors do.

If you do choose to allow client self-booking, you simply insert a login link or button on your website, and you’ll be all set to provide your clients with the user-friendliness of 24/7 scheduling.

If you need help putting the “Book Now!” button code snippet on your website, our coaches are standing by to help. All the convenience without the HTML coding skills.

For those clients you see more regularly, you will have the ability to easily schedule recurring appointments, so you cut out any extra hassle for your clients. Whether you see them one time a month or one day a week, set it up once and you’re done.

Don’t forget. We’re HIPAA-ready, so your customers can rest easy knowing their personal, private information is safe in our hands.

Flexibility to address all your needs

When you meet with a client for the first time, you know it will take at least a few sessions to build a strong relationship between the both of you. When you’ve had the opportunity to get to know your client, his background, and his circumstances, you uncover the nuances that allow you to make knowledgeable decisions about how to help him in the future.

We want to give you the full picture, too. Below, check out some sample scenarios that may answer a few of your lingering questions.

Can the scheduling software handle multiple locations?

Even if you have multiple counseling centers or offices, the AppointmentPlus platform is flexible enough to handle it. We can also help you organize the schedules of multiple staff members. So whether you have a group of behavioral therapists, marriage counselors, life coaches, or psychologists, you can coordinate them all in one central, convenient place.

Can my staff manage their own availability?

You can create staff member profiles and assign individual logins. Plus, you control how much access they get. This way, they can maintain their own schedules, choose which times they’re available for bookings, and even print their calendars or export to Microsoft® Outlook®, Google Calendar™, or Apple® iCal®.

How can I retain control when I’m on vacation or traveling?

No worries! All you need is a smartphone. We’ve designed our system to adapt to both iPhone® and Android™ devices. All you need to do is download the appropriate app, log in, and get rolling! Our mobile appointment apps are free and easy to use.

Can the scheduling system help me keep track of HIPAA agreements, intake forms, insurance cards, medical records, and other sensitive paperwork?

With our optional document upload plug-in, you can upload Microsoft® Excel®, Word, or PDF files directly into our software. And remember, we absolutely value and respect your privacy. We understand that your work involves sensitive information about patients, and we work diligently to ensure your documents are safe. Read about our extensive privacy and security measures.

How does it work? Watch this 60 second overview:

Ready to learn more?

Simply select the best option for your needs and get started today!

Questions? Call us.

We’re here to help. Call us and speak with a Scheduling Software Expert who will answer any questions you might have.

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Our Scheduling Software Experts will share use cases to illustrate how our software is being used in companies similar to yours.

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Take the AppointmentPlus software for a spin with the help of one of our Scheduling Software Experts. See how it can help you control costs, save time, and increase efficiency.