Church Scheduling Software

“We use Appointment-Plus to help schedule for our wide range of classes. They fill up quickly, so the program really helps relay that information to potential visitors.”

Lexington Medical Center

Appointment Plus guarantee for online schedulng software

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COMPANY PROFILE

Warsaw Community Church in Warsaw, Ind., offers a fresh, non-traditional approach to worship and ministry. Its Counseling Center offers sessions in such areas as premarital, marriage and family counseling, individual and child/adolescent therapy, mood difficulties, stress management and financial counseling. The Center's 16 "pastoral counselors" build relationships based on communication and trust with their clients.

THE PROBLEM

Prior to using Appointment-Plus, Counseling Coordinator Heidi Christner took counseling session appointments in the traditional way: by phone and an appointment book. Because the Counseling Center was growing - both in the number of counselors and sessions - it was no longer feasible to rely on a single appointment book to schedule clients and their sessions. In addition to the difficulty in maintaining concise information, counselors did not have the ability to easily look up and view their scheduled sessions and client information.


church case study office scheduling software

ANALYSIS

Warsaw Community Church Counseling Center determined that scheduling software would be a valuable tool to help it streamline its appointmentsetting process. Cost was a very important factor, as was accessibility, as it wanted its counselors to have the ability to access their sessions and client information off-site. Another consideration was ease of operation and a system that all of its counselors could quickly learn.

SOLUTION

Ms. Christner and several colleagues conducted online research on appointment-scheduling providers. After testing several services, they were most impressed with Appointment-Plus and chose it for their scheduling needs. It met all of the criteria they sought: low cost, ease of use and Web accessibility.

RESULTS

Appointment-Plus has been a dependable partner for Warsaw Community Church Counseling Center and its counselors since 2008. Ms. Christner uses it to internally schedule approximately 80 sessions per week. She also uses it to generate reports on clients and counselors and send e-mail reminders to clients regarding their upcoming sessions. Counselors enjoy the accessibility provided by the system, as they're able to access their individual sessions and client details on any Internet connection. Additionally, Appointment-Plus helps the Center better manage all of its counseling information by securely storing it in one centralized location. Ms. Christner says she loves the system, and it's well worth the nominal monthly cost.

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