Online Appointment Maker Helps Bed Bug Removal Specialists, Pest Control Companies Better Handle Increase in Service Calls
Pest control specialists and exterminators throughout the country rely on Appointment-Plus online appointment maker to improve, automate and streamline their service-scheduling procedures. It offers such functionality as online customer self-scheduling, automated e-mail and text message reminders, and robust record-keeping and reporting capabilities.
Scottsdale, Ariz. (Vocus) September 1, 2010 - Service calls to treat bed bugs in homes, apartments, hotels, resorts, dormitories, businesses and other facilities have increased dramatically in recent months, especially in the Northeast states, as these resilient and hardy pests continue their explosive comeback throughout the country. Appointment-Plus online appointment maker allows pest control technicians and their customers to quickly and easily book service appointments to rid buildings of these pesky insects.
A leader in pest control scheduling software since 2001, Appointment-Plus provides all the tools pest control technicians need to improve, automate and streamline their service-scheduling processes. It offers such features as online customer self-scheduling, whereby individuals can view available service times and quickly book their appointments; automated e-mail and text message reminders, which the system sends prior to a scheduled service time; robust record-keeping and reporting capabilities; online payment options; and e-marketing capabilities.
“Many pest control technicians nationwide are experiencing a substantial increase in the number of service calls to treat bed bugs and infestations, and those without an efficient scheduling process could be overwhelmed trying to set all of these,” says Bob La Loggia, president and founder of StormSource Software, the developer of Appointment-Plus. “Our cutting-edge scheduling software makes it easy for them to focus less time on managing their service calls and more time on-site at their customers’ homes and buildings.”
Because it’s web based, Appointment-Plus online appointment maker does not require expensive hardware or time-consuming installations to use. All that’s necessary is an Internet connection. This is especially beneficial to technicians and administrative staff that schedule and manage their own appointments while on-site, out of the office or at home.
Technicians that wish to offer online customer self-scheduling can easily add an Appointment-Plus-provided button or banner to their Web site that customers click on when scheduling a service time. The link will take them directly to the pest control company’s online scheduler, where they can view and select services and technicians. The company can also offer secure online payment options for customers who wish to pay for services the same time as they schedule them.
Appointment-Plus is also a perfect fit for pest service providers that do not operate a web site for online appointment making, as they can still offer their customers the benefit of online self-scheduling. They simply provide them with a link to their online scheduling software.
Pricing for the online appointment maker starts at $39 per month with no long-term contracts, along with free set-up assistance with a dedicated coach.
“Automating your scheduling procedures through Appointment-Plus can have an immediate and positive effect on your pest-control business operations,” La Loggia adds. “It improves efficiency, frees up valuable staff resources, and your customers will appreciate the convenience of scheduling their services online and at their own convenience.”
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