Features
Here are some of the features of Appointment-Plus:
Appointments
Multiple appointments per time slot or one appointment per time slot
View schedules for multiple staff members at the same time
Make appointments for multiple pets/children at one time
Link to Mapquest for customer address
Add, change, or cancel appointments
Recurring appointments
View and update past appointments
Daily or weekly view
Colors on appointment grid change based on appointment status
View customer-entered notes while viewing or editing appointments
Enter customer or appointment notes while making or editing appointments
Automatic appointment confirmation e-mail sent to customer
Automatic appointment notification e-mail sent to staff member
Automatic appointment reminder e-mail sent to customer
Automatic inactive customer e-mails
Export to Outlook calendar
View and cancel blocked out times
Print individual appointments in a printer-friendly format
Add customer while making an appointment for them
Enter and track the cost of the service
Enter coupon codes
View attendee lists for events
User-defined reports for appointments
Output appointment information to Excel
View appointment reports for current and past appointments
Keeps appointment history for each client
View and edit customer, staff member, and pet profile information from appointment page
Create custom appointment statuses
Customers
Search for customers by last name, e-mail address, city, or phone numbers
Keep birthdays for customers
Keep payment information for customers
Add, change, or delete customers
Output customer information to Excel
User-defined reports for customers
Upload customer information from other databases
Assign customers to staff members
Send plain text or HTML e-mails to customers
Cycle through customer filters in a telemarketing format
Secure data transmission
View customer history
Create custom customer statuses
Set up and track how customers heard about you
Create and track different customer types
Maintain pictures of pets/children
Staff Members
Set up limited access staff members in the system, only allowing them to view their information
Staff member profiles
Individual work schedules
Individual days off
Individual blocked times for doctor’s appointments, etc.
Assign services to staff members/restrict services from staff members
Services
Assign durations to services
Set up buffer times for services
Set up one-time events
Assign costs to services
Disallow customers from seeing a service
Create add-on services with or without an added duration
Locations
Set up multiple locations
Allow locations to use the same values as the main location or use their own
Each location has its own open hours and staff members
Site Setup
Add custom text to the site
Customize site colors and text
Add custom pictures and logo
Use as a stand-alone site or as a link off an existing site
Choose from different layout styles
Use your own terms for key words in the system, such as using “client” instead of “customer”
Add an unlimited number of pages to your site
Customize all automatic e-mails sent by the system
Set up multiple locations
POS
Create products and inventory
Enter product categories
Decrements inventory when purchases are made
Override default price of products
Accept payment
Enter coupon codes
Accept payment for open invoices
Print receipt
Daily transaction reports
Transaction editing
Front End
Customer registration
Allow customers to make appointments immediately after registering or require approval
Customers can select a specific staff member or no preference
Won’t show other scheduled appointments to customer
Displays a link to staff and service profiles
Customers can edit their contact information and change their password
Customers can add, change and delete pets/children
Make appointments for multiple pets/children at one time
Printable appointment confirmation in a printer-friendly format
Automatic e-mail confirmation
Customers can cancel appointments
Cancellation confirmation e-mail sent to customer
Cancellation notification e-mail sent to staff member
Secure log in
Control how far in advance customers can make appointments
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