Frequently Asked Questions About our Appointment Scheduling SoftwareDo I have to download the Web appointment software to use it?
You do not have to download any appointment scheduling software to use the system. All you need is an Internet connection.How does the appointment scheduling software system work with my web site?
If you already have a web site, you would simply add a link or a button to your site. The link is e-mailed to you when you sign up for Appointment-Plus Appointment Software. If you don't have a web site, you can use an Appointment-Plus template as your entire web site.Is my data secure?
Yes. During your appointment software free trial, you may call anytime during business hours (9am to 4pm US Pacific Standard Time). Our office phone number is (480) 483-1199. After your trial is over, you may select your desired support package. If your support package includes phone support, you may call us with questions.Are you HIPAA compliant?
While HIPAA compliance is in part dependent on technology, HIPAA compliance is actually an organizational obligation that focuses on procedural standards and procedural integrity (medical provider business practices). The fact is that software tools and software services cannot be HIPAA-compliant, simply because software is a tool and not a business practice. To learn more about HIPAA and Appointment-Plus click here.Can our data be exported out of the system?
Yes, you can export both customer and appointment data at any time to Excel.Are there any limitations in the trial version of your appointment scheduling software?
No. During the trial period, you will have access to the entire appointment scheduling software system. If you decide to continue using the system after your 15 day trial period has ended, you will just continue using the same account.Can I accept payments through Appointment-Plus?
Yes, you can prompt your customers for payment when they make appointments and you can process credit cards through the POS (point of sale) interface in the administrative view of the system.
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