Click. Schedule. Done.

“We use AppointmentPlus software to handle our teachers’ very busy schedules. The web-based software is easy to use from anywhere in the world.”

Beth Rohde
Coast Music Conservatory

Frequently asked questions about our appointment scheduling software

Do I have to download the web appointment software to use it?

You do not have to download any appointment scheduling software to use the system. All you need is an Internet connection.

How does the appointment scheduling software system work with my website?

If you already have a web site, you would simply add a link or a button to your site. The link is e-mailed to you when you sign up for Appointment-Plus Appointment Software. If you don't have a web site, you can use an AppointmentPlus® template as your entire web site.

Is my data secure?

Yes. We have a number of safeguards in place to ensure data privacy and security. We offer SSL (secure socket layer) on both the customer view and the site administration portion of the appointment software system. SSL encrypts data as it passes to and from the server. We also have a very strict privacy policy. We do not sell or share any client data (or their client's data).

Can I call if I have questions about the appointment scheduling software?

Yes. During your appointment software free trial, you may call anytime during business hours (9 am to 4 pm U.S. Pacific Time). Our office phone number is 480.483.1199. After your trial is over, you may select your desired support package. If your support package includes phone support, you may call us with questions.

Are you HIPAA-compliant?

While HIPAA compliance is in part dependent on technology, HIPAA compliance is actually an organizational obligation that focuses on procedural standards and procedural integrity (medical provider business practices). The fact is that software tools and software services cannot be HIPAA-compliant, simply because software is a tool and not a business practice. Our software is HIPAA-ready.

Can our data be exported out of the system?

Yes, you can export both customer and appointment data at any time to Microsoft® Excel®.

Can I accept payments through the AppointmentPlus platform?

Yes, you can prompt your customers for payment when they make appointments, and you can process credit cards through the POS (point-of-sale) interface in the administrative view of the system.