Over 150 million appointments booked and counting
Wow, that’s a lot of appointments!
Since 2001, we’ve been a pioneer in the appointment scheduling software space, so we know a thing or two about scheduling.
We’ve seen online scheduling grow over the years. It has truly become an important part of thousands of businesses. We’re proud to be doing our part; helping so many outstanding organizations to be more successful.
But, the question is...
“Is it right for me and my business?”
Well, not all software systems are right for everyone. But, if any
of the following describe your situation, keep reading.
Do you have a small, but growing business?
Are you a small business owner who wants to keep adding staff and growing your customer base and revenue? If so, you are in the right place.
Do you work in a multi-location, mid-size business?
Are you experiencing the pain of trying to schedule appointments across multiple locations? This problem is one of our specialties!
Do you lead a department within a larger business?
Are you a decision-maker in an enterprise or larger business with a business need for online scheduling? Great, we serve over 50 of the Fortune 500, so you are in good hands.
Do you run a department within a university?
Are you the head of a department that sorely needs an efficient appointment scheduling process? We serve over 500 colleges, universities and other institutions, so you're covered.
So, what’s the dealio?
How does appointment scheduling software work? Is it easy to set up? Will it work for my scheduling needs? You probably have a ton of questions at this point. And, that’s okay. We’re here to make sure you get them all answered. But, first, why online scheduling? Why would you even want to go down this road? Well, here are some pretty awesome reasons to venture down this path:
Experience fewer no-shows
Nobody likes no-shows. Sometimes customers have valid reasons for missing an appointment, but sometimes, they just forget. With automated email and text reminders, many of our clients have experienced a 50% decrease in no-shows.
When you let your customers book online, it frees up staff to work on other important tasks. For example, the advising office for the Business Administration College at Georgia Southern University saves over 10 hours each week since implementing the scheduler.
Improve customer loyalty
Hey, there’s no denying it. People these days are attached to their computers, smart phones and tablets. Indeed, worldwide Internet usage is skyrocketing. Our clients tell us all the time that their customers really dig being able to book 24/7, from anywhere in the world.
Get better data
Every organization needs good data to make good decisions. The Appointment-Plus reporting module gives you the flexibility to slice and dice your data. Do you need to know how many appointments were completed today? No problem. How about today’s sales numbers? We’ve got you covered.
Nowadays, people seem to do everything online. This includes booking appointments.
When you provide appointment scheduling software to your customers, they book more appointments.
Here’s a nifty downloadable PDF that explains even more about the
benefits of online appointment scheduling.
Some pretty cool features
What would a web site be without talking a little about features? We have more features and flexibility than any other appointment scheduler. We’ve been around since 2001, for gosh sakes. That’s an eternity in Internet time. Anyway, since then, we’ve continued to deck out our booking software with some pretty cool features. Here’s a sampling for your reading pleasure.
Flexible staff schedules
Scheduling staff can be a real headache. That’s why we provide so much flexibility for you:
- Normally open until 7pm, but need to stay open until 10pm tonight? Check.
- Your employee, Mary, is taking a week off? How dare her! Just kidding. We know you let your staff have a life. Sometimes. Check.
- Staff has different schedules each week? Check.
- Need to be at your daughter’s recital tomorrow from 9am to 11am? Block it out on the calendar. Takes about 5 seconds. Check.
Customer registration forms
When you add the Book Now button to your web site (don’t worry, it’s easy to do), your customers will be asked to register the first time they schedule an appointment. You can control what data you capture from them on this registration form. You’ll probably want some of the basics, like their name and email address. But, you can also gather data on how they heard about you, preferences they have, and so much more.
Yeah, Facebook is kind of popular. They are now past a billion users. I have a great idea! Let’s make it easy for them to book with your organization. We allow you to put your Book Now button on your fan page with one click. Brilliant.
Not all of our clients schedule fee-based appointments. But, if you do, we have good news. We offer several options for generating revenue with the scheduling system:
- Sell gift certificates
- Sell packages
- Ask customers to pay when they book
- Process sales transactions through the POS module
We support a number of gateways and never charge a processing fee.
We don’t need no
Maybe your business runs on smart phones or tablets? No problem. Our iPhone and Android mobile applications consistently earn high marks. We also have a tablet-optimized version of the appointment scheduling software for those of you glued to your iPad, iPad Mini, or Android tablet.
Plug me in, baby
We have a number of plug-ins to help make your life a little easier. Plug-ins let you connect your scheduler to other popular software programs that your business already uses. You can also download both free and fee-based apps within our Marketplace. They are integrated right into the online booking software, so they’re easy to access and easy to use.
Some of our marvelous plug-ins include:
- Time clock
- Google Sync
- Picture upload
- Document upload
- Constant Contact